At the Carlton Veterinary Hospital we strive to provide timely, quality veterinary care for our patients.
We can continue to offer such care and maintain a well-equipped, properly staffed facility only if we receive prompt payment for our services and products. Having a pet is a special privilege, not a right. With that privilege comes the financial responsibility of providing quality preventative & medical care for your pet. With that in mind, please read the following financial policy. Full payment is due when services are rendered or inventory items are dispensed.
We accept Cash, Personal Checks, Care Credit, Visa, MasterCard, American Express and Discover.
If you are unable to pay your bill and request a payment plan, we will assist you in the processing a Care Credit application. Care Credit is a medical credit company which provides full payment for veterinary care for eligible clients and accepts monthly payments until the balance is paid in full. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments. You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply yourself online at: www.CareCredit.com.
Highlights of the CareCredit program:
- Low Monthly Payments (3% of the Total Balance)
- Interest Free For 6 Months
- Determine Approval in a Few Minutes
- No Annual Fee
Doctors may require a deposit of up to 50% of an estimate upon admission of a pet for non-routine procedures or surgeries and critical medical cases. This will be decided on an individual basis. The remaining balance will be due the day the pet is discharged.
Our doctors or technicians are happy to provide you with an estimate of charges for surgeries and medical admissions. You may also request an estimate for routine care such as vaccines, heartworm protection and intestinal parasite control before services are rendered. If you are unable to pay for all
recommended services and inventory items, the doctor can help you decide which are most important for your pet that day & which can wait until you are able to provide payment.
If you are concerned about your ability to financially care for your pet, we strongly recommend you consider a pet insurance policy.
You may also pre-pay our hospital for future pet care. Anytime you pre-pay you will receive an invoice stating how much credit you have on your account.
Thank you for your understanding and cooperation.